Early on in my career, I worked as a receptionist. I might be biased but I’m a firm believer in anyone starting out in the administrative profession cutting their teeth as a receptionist.
Personally, I learned so much in this role. I learned how to stay calm and courteous under the pressure of visitors and constant phone calls. I learned the importance of knowing the delivery guys’ names and the nuance of sorting mail. Most of all, I learned how to field requests from multiple people, guests, and coworkers alike, simultaneously.
This was not without stress! I remember feeling frequently overwhelmed (dealing with this emotion is also good training) and immobilized by a list of tasks needing to be done immediately.
Since this time I’ve been a part of numerous conversations with fellow assistants who have found themselves in a place of overwhelm and panic. First of all, let me just say that I don’t think there’s an assistant alive who hasn’t dealt with this feeling… not one! We have all been there.
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